RAG-backed answers
Explanations grounded in reputable medical sources, with a consistent safety disclaimer.
AI SaaS case study
VidalSigns
A HIPAA-aligned, white-label platform that turns a dense lab report into plain-English answers — and lets a clinic or a gym offer the same thing under its own brand.
- IndustryHealthcare SaaS
- UsersIndividuals and partner clinics
- Data retentionPurged within 24 hours
- ServicesProduct Design, Development, AI
Overview
VidalSigns reads a lab report and explains it in plain English. Somebody uploads a PDF or a photograph of one, a multi-pass OCR engine pulls the values out of whatever template the lab happened to use, and a chat answers questions about what they mean. No clinical vocabulary required, and no account to create — access arrives as a secure link in an email.
The second half of the product is the part partners buy. A gym, clinic or wellness centre configures a branded microsite of its own — layout, theme, colours, hero copy, pricing — and hands its members a bundle of QR codes. The whole thing deploys from the partner dashboard without anybody at CodeMyPixel touching it.
Health data does not sit still here. Uploaded files and everything extracted from them are purged automatically within twenty-four hours, behind end-to-end encryption, role-based access and an audit trail — which is what makes the offer sellable to an organisation that has to answer for it.
- React / Next.js
- TypeScript
- Tailwind CSS
- PostgreSQL
- Vector Search
- Generative AI (LLM)
- Advanced OCR
- Stripe Billing
- Vercel Hosting
Project video
vidalsignsClarity you can trust.
A walkthrough of VidalSigns, from an uploaded report through to a partner deploying a branded microsite of their own.
Key capabilities
Report ingestion
PDFs and photographs both. A multi-pass OCR engine reads the values out, whatever the lab's template looks like.
Plain-English chat
A retrieval-augmented model explains results against reputable medical sources, in a calibrated tone.
White-label microsite
Partners pick a layout, edit every section, set their own pricing, and deploy the site themselves.
QR code bundles
Access is distributed as printed codes and secure links, so a member never has to make an account.
Twenty-four hour purge
Uploaded files and everything extracted from them are deleted automatically, on a timer nobody can extend.
The challenge
A lab report is written for a clinician, and then handed to somebody who is not one.
Individuals get a page of reference ranges and abbreviations with no way in, so the questions land on whoever is nearest — a gym's front desk, a clinic's phone line, a search engine at midnight. The organisations fielding those questions had no way to answer them at scale either: doing it properly means clinical safety, HIPAA-grade privacy and OCR that survives a phone photo of a printout, and none of that is a side project.
Jargon on every line
Reference ranges and abbreviations that mean nothing without clinical training.
Every lab formats differently
Templates vary, scans come in crooked and low-contrast, and extraction cannot assume a layout.
The same questions, endlessly
Gyms and clinics answered the same explanations by hand, one member at a time.
Nowhere safe to put the data
No partner could offer this without a privacy guarantee they were willing to put in writing.
Our solution
One assistant, two audiences: the person reading their own results, and the business offering that reading under its own name.
The individual side is a chat. Upload a report, get an explanation, ask follow-ups — reached from a link in an email, so there is no account to make and nothing to remember. The partner side is a dashboard: configure a branded microsite, set your own pricing, buy a batch of QR codes, and watch usage come back as analytics. Both sit on the same encrypted core, and both forget the file within a day.
Multi-pass OCR
Image preprocessing plus table and field detection, tuned for the quality real scans arrive in.
Website builder
Three layouts, with theme, brand, hero, features and pricing all editable, deployed from the dashboard.
Secure link delivery
Results reach a person through an emailed link rather than an account they have to create.
Tenant isolation
Role-based access, strict separation between partners, and audit logs across the whole platform.
Inside the product
The partner dashboard: revenue, transactions, unique customers, and how much of a QR batch has been used. 
A batch of a hundred codes, each one trackable from unassigned through to used. 
Analytics over any date range — revenue, code usage, and secure-link take-up. 
The website builder. A partner picks a layout, edits every section, and deploys their own site. 
Account security, in the partner's own hands.
Impact & outcomes
From complexity to clarity.
A secure, scalable health-insights assistant that individuals can actually read, and that partner organisations can put their own name on.
- 98%
- OCR accuracy on real report scans
- <2s
- average AI response time
- 100%
- of uploaded data purged within 24 hours
- 40%
- fewer questions reaching partner staff
What we had to solve
Diverse lab templates
Solution: A multi-pass OCR engine with image preprocessing and table and field detection, so extraction stays reliable across varied and low-quality report formats.
Safe medical explanations
Solution: A retrieval-augmented model aligned to reputable medical sources, combined with a calibrated tone and a consistent safety disclaimer.
HIPAA-grade privacy
Solution: End-to-end encryption, strict role-based access control, detailed audit logs, and an automated 24-hour file deletion policy.
Questions
The main goal was to create a dual-purpose platform: an AI assistant for individuals to understand their lab results, and a white-label SaaS solution for businesses to offer this service under their own brand, complete with custom settings and QR code distribution.
Security is paramount. We implemented end-to-end encryption for data in transit and at rest, role-based access control (RBAC), and strict data isolation between tenants. Most importantly, all uploaded files and associated data are automatically and permanently purged within 24 hours to align with HIPAA principles.
It allows businesses like gyms, clinics, and fitness centers to offer a high-tech service without development costs. They can launch a fully branded microsite with their logo, colors, and custom text. They control pricing and can easily distribute access to their members via unique QR code bundles, turning it into a new value-add or revenue stream.
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