An AI Assistant to Simplify Complex Health Data
Discover how we built VidalSigns, a HIPAA-aligned, white-label SaaS platform that translates dense lab reports into simple, actionable insights through an intuitive chat experience.
Project Impact & Outcomes
The platform delivered a secure, scalable, and user-friendly health insights assistant, empowering both individuals and partner organizations with clear, accessible data.
From Complexity to Clarity
The Client's Need
- Individuals needed a simple way to understand dense, jargon-filled lab reports without clinical expertise.
- Organizations (gyms, clinics) required a branded tool to offer self-serve health education to their members.
- The solution had to be highly secure and HIPAA-aligned, ensuring user privacy and trust with sensitive health data.
How We Met the Need
- Developed a robust AI chat that ingests PDFs/images, extracts data via OCR, and provides clear, contextual answers.
- Built a full white-label layer, allowing partners to deploy a branded microsite with custom pricing and QR code access.
- Engineered a secure architecture with end-to-end encryption, role-based access, and automated 24-hour data purging.
Modern & Scalable Technology
Core Platform Features
A look at the key modules that make VidalSigns a powerful tool for health data interpretation and business integration.
Technical Challenges We Solved
Diverse Lab Templates
Solution: Implemented a multi-pass OCR engine with image preprocessing and table/field detection to ensure reliable data extraction from varied and low-quality report formats.
Safe Medical Explanations
Solution: Used a retrieval-augmented generation (RAG) model aligned with reputable medical sources, combined with a calibrated tone and consistent safety disclaimers.
HIPAA-Grade Privacy
Solution: Architected the system with end-to-end encryption, strict role-based access controls, detailed audit logs, and an automated 24-hour file deletion policy.
Frequently Asked Questions
What was the primary goal of the VidalSigns project?
The main goal was to create a dual-purpose platform: an AI assistant for individuals to understand their lab results, and a white-label SaaS solution for businesses to offer this service under their own brand, complete with custom settings and QR code distribution.
How does the platform ensure data security and privacy?
Security is paramount. We implemented end-to-end encryption for data in transit and at rest, role-based access control (RBAC), and strict data isolation between tenants. Most importantly, all uploaded files and associated data are automatically and permanently purged within 24 hours to align with HIPAA principles.
What makes the white-label feature powerful for businesses?
It allows businesses like gyms, clinics, and fitness centers to offer a high-tech service without development costs. They can launch a fully branded microsite with their logo, colors, and custom text. They control pricing and can easily distribute access to their members via unique QR code bundles, turning it into a new value-add or revenue stream.
