This project involves a comprehensive redesign of a website, focusing on improving user experience and integrating an AI-powered chatbot for product recommendations and customer support.
Key Points:
- Website Redesign:
- Modernized landing page with a more competitive and mobile-responsive design
- Updated “Our Story” page with improved layout and background overlay
- Contact page retained without changes
- AI Chatbot Integration:
- Developed using Voiceflow platform
- Customized workspace and knowledge base
- Ability to retrieve data from the website content
- Product recommendation system implemented
- Natural language understanding for user queries
- Mobile-responsive chat interface
- Product Database:
- All products stored in a database table
- Search functionality implemented for product queries
- Chatbot Features:
- Customized logo and color scheme matching the website
- Pre-made text and image responses for initial interaction
- Ability to understand and correct misspelled queries
- Multiple language models available (including Bing)
- Technical Details:
- Monthly AI token allocation: 200K-100K (sufficient for small sites)
- Exportable agent file for easy transfer between accounts
- Knowledge base can be expanded with plain text entries
Next Steps:
- Transfer the chatbot to the client’s Voiceflow account
- Update product database with correct pricing information
- Train the client on managing the chatbot and website content
- Consider expanding the knowledge base for more comprehensive chatbot responses
This project significantly enhances the website’s functionality and user experience, providing a modern design and an intelligent chatbot system for improved customer interaction and product recommendations.