Privacy Policy

Table of Contents

Last Updated: November 02, 2024

1. Introduction

CodeMyPixel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.codemypixel.com) or use our services, including brand identity design, website development, AI web applications, and chatbot systems.

2. Information We Collect

2.1 Personal Information

  • Name and contact details
  • Email address
  • Phone numbers
  • Company information
  • Project requirements and specifications
  • Communication history
  • Payment information

2.2 Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

  • Providing and maintaining our services
  • Communicating with you about projects
  • Processing payments
  • Sending newsletters and updates (with your consent)
  • Improving our services
  • Analyzing website performance
  • Customizing AI solutions and chatbots
  • Meeting legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers and contractors
  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls
  • Secure data storage
  • Regular backups

6. AI Services and Data Processing

For our AI-powered services:

  • We process data according to specific project requirements
  • AI models are trained on authorized datasets only
  • Client data used for chatbot training is protected
  • AI-generated content remains confidential

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Withdraw consent for marketing
  • Export your data
  • Object to data processing

8. Cookies Policy

We use cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember your preferences
  • Provide personalized content
  • Enable certain website features

9. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

As a Bangladesh-based company, we may transfer data internationally. We ensure appropriate safeguards are in place for such transfers.

11. Changes to the Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

12. Contact Information

For privacy-related inquiries:

13. Discord Community

Our Discord community is subject to additional privacy terms. Please review Discord’s privacy policy and our community guidelines when joining.

14. Newsletter Subscription

Newsletter subscribers can unsubscribe at any time using the link provided in each email or by contacting us directly.

15. Project-Related Data

Client project data is:

  • Stored securely
  • Accessible only to authorized personnel
  • Retained as per project agreements
  • Deleted upon request (subject to legal requirements)

16. Compliance

We comply with applicable data protection laws and regulations, including:

  • General Data Protection Regulation (GDPR)
  • Local Bangladesh data protection laws
  • Industry-standard security practices

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